The Sanctuary Pass: access via a single customer account to all the concepts and studios of the Sanctuary family.

Everything is centralized within the Sanctuary mobile application (downloadable from iOS And Android), designed to provide an unprecedented experience for our members. It allows access to all Sanctuary studios with a single pass, thus offering the possibility of enjoying the best fitness experiences in one place !

1. Access to all your favorite studios with one pass, eliminating the need for multiple memberships.

2. Using old credits to access all Sanctuary Studios, providing a seamless transition to the new system.

3. Easy navigation between the different available fitness studios and concepts.

4. Simple and convenient booking of sessions directly from the app, allowing members to schedule their sessions in just a few clicks.

By joining the Sanctuary Pass, you can vary your sessions by exploring different fitness concepts each day, each offering a different experience:

• Le Cercle boxing – 50% boxing / 50% bootcamp
• Studio Poses – Yoga / barre / pilates
• Space cycle – Indoor cycling
• DRIP Hiit – Circuit training
• Decibel – Dance workout
• Aqua by – Aquacycling

How long before a session should you show up?

We advise you to arrive 10 – 15 minutes before the start of your session in order to have time to change and get properly installed on your bike. In the event of a delay, your bike may be re-allocated.

What should you take for a session?

All you need is a swimsuit! We provide everything else: towels, shower gel, shampoo, makeup remover, deodorant, cotton pads, hair dryer, straightener. We even have a swimsuit wringer so you can leave with your swimsuit dry in your bag. No need for a padlock, your belongings will be safe in the code lockers. Find all the information for your first session here.

What is the ideal frequency?

There is no ideal frequency. It all depends on your needs, desires and objectives. Don’t hesitate to discuss it with our coaches or our reception staff!

Which parts of the body are used?

Aquacycling provides intense training for the glutes, thighs and abdominals. At Aqua by, you also work the entire body, thanks to our programs alternating speed work, resistance work and active recovery. Arms, abs, glutes, calves, thighs, no part of your body is forgotten!

Does aquacycling make muscles grow?

Aquacycling helps you tone up but absolutely does not make your muscles bigger.

What type of swimsuit to wear?

One piece or two pieces. The important thing is to feel comfortable in your movements with your swimsuit.

How should you position yourself on the bike?

Once on your bike, some adjustments should be made to avoid injury. Do not hesitate to look at our explanatory page here.

Is a bottle of water provided before each session?

A recyclable New Water bottle is offered during your entire first session. You will then have the possibility to buy some at the reception of our studios, but we recommend that you opt for our Aqua by bottle, which is even more eco-friendly!

Do you need slippers?

Our bikes do not require the wearing of water shoes. The majority of our members are barefoot. We advise you to try your first session without slippers. For the most delicate feet, we offer slippers at the reception of our studios at the price of €14.90.

It's my first session, can I still try 'Performing' or 'AquaHiiT'?

You can definitely try performing or aquaHiiT for a first session if you are already an athlete. However, we advise you to choose a classic aquacycling session to start. Find all our sessions here.

What are the different courses that you offer?

We offer 6 different courses: aquacycling, aquacross, performing, aquaHiiT, CAF, aquapalming. For more information, do not hesitate to look at our concept page here.

How to book a session?

To book a session, you can do it directly online in your account with your identifiers, but also on our application. 

I can't book a session online, what should I do?

If you are unable to book your session online, do not hesitate to contact us via chat.

How to cancel a session?

To cancel a session, you can do it directly on our site by logging into your account, or on theapplication.

Please note, any cancellation must be made a maximum of 12 hours before the start of your session.

Si vous ne pouvez pas vous rendre à votre séance, vous avez 2 possibilités :
1. Annuler votre séance directement depuis votre compte
2. Nous envoyer un mail à contact@aqua-by.com

Pensez toutefois à annuler votre séance 12h à l’avance. Cela permettrait à un autre Poser motivé de récupérer votre spot. Dans le cas contraire, elle sera décomptée. 

La séance est conçue pour que les échauffements vous aident à ne pas vous blesser. Nous vous conseillons donc de ne pas les louper. L’accès à la séance vous sera malheureusement refusé en cas de retard, et votre séance décomptée.

Do you have multiple addresses?

Aqua by has four studios: Réaumur, Charonne, Bastille and Boulogne. Find all our studios here.

What are the studio opening hours?

Our studios have schedules specific to each person. Find them on the pages of each studio here.

Open every day, even on Sunday?

Aqua by is open 7 days a week! From 8 a.m. to 9:30 p.m. on weekdays, and from 9 a.m. to 7 p.m. on weekends, including Sunday. Ideal for all diaries!

If you have any questions, concerns or comments regarding our services, please do not hesitate to contact us through our website or email our customer service at the following address : contact@aqua-by.com.

We are here to help and will endeavor to respond to all your requests as quickly as possible.

Votre maillot de bain : Optez pour un maillot dans lequel vous serez à l’aide. Une ou deux pièce, l’important est que vous puissiez faire tous les mouvements avec aisance. 

Votre bouteille d’eau : nous vendons de l’eau et des gourdes à l’accueil mais si vous préférez amener votre propre bouteille, on ne vous refusera pas l’entrée ! Une fontaine à eau est disponible pour remplir votre gourde autant de fois que vous le souhaitez pour rester hydraté.

Pas besoin d’autre équipement ! Nous mettons à votre disposition des serviettes pour votre douche ainsi que des produits d’hygiène et de beauté pour repartir comme neuf !