The Sanctuary Pass: access via a single customer account to all the concepts and studios of the Sanctuary family.

Everything is centralized within the Sanctuary mobile application (downloadable from iOS And Android), designed to provide an unprecedented experience for our members. It allows access to all Sanctuary studios with a single pass, thus offering the possibility of enjoying the best fitness experiences in one place !

1. Access to all your favorite studios with one pass, eliminating the need for multiple memberships.

2. Using old credits to access all Sanctuary Studios, providing a seamless transition to the new system.

3. Easy navigation between the different available fitness studios and concepts.

4. Simple and convenient booking of sessions directly from the app, allowing members to schedule their sessions in just a few clicks.

By joining the Sanctuary Pass, you can vary your sessions by exploring different fitness concepts each day, each offering a different experience:

• Le Cercle boxing – 50% boxing / 50% bootcamp
• Studio Poses – Yoga / barre / pilates
• Space cycle – Indoor cycling
• DRIP Hiit – Circuit training
• Decibel – Dance workout
• Aqua by – Aquacycling

How long before a session should you show up?

We advise you to arrive 10 – 15 minutes before the start of your session in order to have time to change and get properly installed on your bike. In the event of a delay, your bike may be re-allocated.

What should you take for a session?

All you need is a swimsuit! We provide everything else: towels, shower gel, shampoo, makeup remover, deodorant, cotton pads, hair dryer, straightener. We even have a swimsuit wringer so you can leave with your swimsuit dry in your bag. No need for a padlock, your belongings will be safe in the code lockers. Find all the information for your first session here.

What is the ideal frequency?

There is no ideal frequency. It all depends on your needs, desires and objectives. Don’t hesitate to discuss it with our coaches or our reception staff!

Which parts of the body are used?

Aquacycling provides intense training for the glutes, thighs and abdominals. At Aqua by, you also work the entire body, thanks to our programs alternating speed work, resistance work and active recovery. Arms, abs, glutes, calves, thighs, no part of your body is forgotten!

Does aquacycling make muscles grow?

Aquacycling helps you tone up but absolutely does not make your muscles bigger.

What type of swimsuit to wear?

One piece or two pieces. The important thing is to feel comfortable in your movements with your swimsuit.

How should you position yourself on the bike?

Once on your bike, some adjustments should be made to avoid injury. Do not hesitate to look at our explanatory page here.

Is a bottle of water provided before each session?

A recyclable New Water bottle is offered during your entire first session. You will then have the possibility to buy some at the reception of our studios, but we recommend that you opt for our Aqua by bottle, which is even more eco-friendly!

Do you need slippers?

Our bikes do not require the wearing of water shoes. The majority of our members are barefoot. We advise you to try your first session without slippers. For the most delicate feet, we offer slippers at the reception of our studios at the price of €14.90.

It's my first session, can I still try 'Performing' or 'AquaHiiT'?

You can definitely try performing or aquaHiiT for a first session if you are already an athlete. However, we advise you to choose a classic aquacycling session to start. Find all our sessions here.

What are the different courses that you offer?

We offer 6 different courses: aquacycling, aquacross, performing, aquaHiiT, CAF, aquapalming. For more information, do not hesitate to look at our concept page here.

How to book a session?

To book a session, you can do it directly online in your account with your identifiers, but also on our application. 

I can't book a session online, what should I do?

If you are unable to book your session online, do not hesitate to contact us via chat.

How to cancel a session?

To cancel a session, you can do it directly on our site by logging into your account, or on theapplication.

Please note, any cancellation must be made a maximum of 12 hours before the start of your session.

If you are unable to attend your session, you have 2 options:
1. Cancel your session directly from your account
2. Send us an e-mail to contact@aqua-by.com

However, remember to cancel your session 12 hours in advance. This will allow another motivated Poser to pick up your spot. If you don't, your session will be deducted. 

The session is designed so that the warm-ups help you avoid injury. We therefore advise you not to miss them. Unfortunately, if you are late you will not be admitted to the session and your session will be deducted from your bill.

Do you have multiple addresses?

Aqua by has four studios: Réaumur, Charonne, Bastille and Boulogne. Find all our studios here.

What are the studio opening hours?

Our studios have schedules specific to each person. Find them on the pages of each studio here.

Open every day, even on Sunday?

Aqua by is open 7 days a week! From 8 a.m. to 9:30 p.m. on weekdays, and from 9 a.m. to 7 p.m. on weekends, including Sunday. Ideal for all diaries!

If you have any questions, concerns or comments regarding our services, please do not hesitate to contact us through our website or email our customer service at the following address : contact@aqua-by.com.

We are here to help and will endeavor to respond to all your requests as quickly as possible.

Your swimming costume : Choose a swimming costume that you'll feel comfortable in. One-piece or two-piece, the important thing is that you can move with ease. 

Your bottle of water Water: we sell water and flasks at reception, but if you prefer to bring your own bottle, we won't turn you away! A water fountain is available so you can fill your flask as many times as you like to stay hydrated.

No other equipment required ! We've got towels for your shower as well as hygiene and beauty products so you can leave looking as good as new!