Aqua by, company located at 33, boulevard Saint-Martin in Paris (75003), simplified joint stock company with capital of €139,733, registered with the Paris RCS under number 793 052 499, attaches particular importance to respecting personal data and the privacy of users of its services and undertakes to protect them in accordance with the “Informatics and Freedoms” law of January 6, 1978 as amended and the General Data Protection Regulation (EU) n°2016/679 of April 27 2016 (“GDPR”).
Aqua by may collect, process and use different categories of personal data:
– identification data: name, first name, email, customer number, date of birth, photo, title,
– financial data: payment methods and histories,
– contractual data: services from which you benefit or have benefited, supporting documents,
– contact data: postal address, email, telephone,
– usage data: web pages visited, application uses
– connection data: IP address, connection logs.
Aqua by collects the information that you voluntarily transmit to it, in particular when you:
– create or update your customer account on aqua-by.com,
– place an order or take out a subscription,
– pay for an order or subscription,
– navigate to aqua-by.com,
– use our services,
– take part in an event or competition,
- Contact our customer service.
Certain information requested in our forms, marked with an asterisk, is mandatory for subscribing to our services and allows us to fulfill our obligations under your contract.
Other information, the communication of which remains optional, is intended to get to know you better and improve the quality of our services.
When you browse aqua-by.com, technical information (such as the IP address of your device) or site consultation information is automatically collected by cookies.
Personal data is collected and processed on the basis of the legal bases provided for in the applicable regulations, the purposes being:
the execution of your contract:
– management of customer accounts,
– prospect management,
– provision of services,
– customer identification and authentication,
– invoicing and collection of payments
management of disputes and unpaid debts:
- claims processing,
– recoveries,
– dispute management.
customer communication:
– technical and commercial assistance,
– surveys and statistics (improvement of the site, our products and services),
- business development,
– assistance with navigation on the site,
– sending newsletters,
– organization of competitions and events.
the safety of property and people:
– Video protection,
– management of access to clubs,
- fight against fraud.
meet legal obligations:
– management of invoicing and accounting,
– management of requests to exercise rights,
– exchanges with public authorities (legal requests),
– legal operations of the company (merger, acquisition, etc.).
Aqua by does not sell your personal data. They are stored in its databases and those of its service providers involved in the context of the purposes referred to above, for example for payments and credit cards, data hosting, distribution of e-mails or SMS, management of investigations, debt recovery.
Data transfers carried out for the necessity of certain processing will be carried out in compliance with applicable regulations, ensuring their protection and security, in particular by signing contractual commitments.
Aqua by protects the security and confidentiality of your personal data and takes appropriate physical, technical and organizational measures to prevent any loss, alteration or unauthorized access to it.
Aqua by undertakes to retain your personal data for a period not exceeding that necessary for the purposes for which they are collected and processed, except when a longer retention period is required by applicable law.
Aqua by uses cookies to offer you a better internet browsing experience, measure and improve its services, evaluate its marketing operations, and ensure the security of devices and data. If you decide not to use cookies, you may not benefit from certain features on the site. Cookie settings are made on your browser.
You can at any time request to no longer receive communications relating to our offers, newsletters and events by using the specific link in the messages.
You have a right of access, opposition, rectification, erasure, and limitation, portability, post-mortem instructions, on the data concerning you, which you can exercise by sending your request accompanied by the justification of your identity to Aqua by – THE SANCTUARY GROUP – DPO –33 boulevard Saint-Martin, 75003 Paris or by email to dpo@thesanctuary-group.com, Aqua by reserves the right to refuse any request deemed abusive.
If your exchanges with Aqua by do not appear satisfactory to you, you have the option of submitting a complaint to the CNIL, 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07.
Aqua by reserves the right to update this charter, so you are invited to read it regularly.
The site aqua-by.com (hereinafter the “Site”) belongs to Aqua by, a simplified joint stock company with capital of €139,733, having its head office at 33 boulevard Saint-Martin 75003 Paris, registered with the Paris RCS under number 793 052 499.
Use of the Site is subject to consultation, acceptance and compliance with these general conditions of use of the website. aqua-by.com (hereinafter the “T&Cs”).
In any case, your use must only be made for lawful purposes, that is to say in compliance with all laws and regulations in force. In particular, you agree not to use the Site in any way that could infringe the rights of others; not use software or any other device to hinder or attempt to hinder the proper functioning of the Site, whether manually or electronically, by any means whatsoever; not upload or make accessible files containing corrupted data or viruses; not alter, modify or degrade the graphic appearance of the Site or the codes of the software constituting it; not take any action likely to result in unreasonable or disproportionate traffic on the Site or on infrastructure linked to the Site; not gain or attempt to gain unauthorized access to any of our networks or systems by any means.
The Site includes a part accessible to any user and a part accessible to members and/or subscribers. Access to the Site is open 24 hours a day, 7 days a week, however Aqua by cannot guarantee uninterrupted operation. Aqua by reserves the right to proceed with any interruption of the Site for reasons of technical maintenance necessary for the proper functioning of the Site or updating the Site. Without prejudice to any other rights, Aqua by reserves the right to refuse you access to the Site if it considers that you are not complying with any of the provisions of these T&Cs. The T&Cs may be modified at any time with immediate effect as soon as they are posted on the Site.
The general structure of the Site as well as the software, texts, animated or non-animated images, icons, sounds and all other elements making up the Site are the exclusive property of Aqua by.
Any total or partial representation or reproduction of the Site, without the express prior authorization of Aqua by is prohibited and would constitute an infringement punishable by articles L.335-2 et seq. of the Intellectual Property Code. The brands of Aqua by and its partners, as well as the logos appearing on the Site are registered trademarks. Any total or partial reproduction of these brands or logos made from elements of the Site without the express authorization of Aqua by is prohibited. The photographs and illustrations on the Site are only indicative and cannot, in any way, contractually bind Aqua by.
Decompiling (reverse engineering), disassembling or otherwise reducing the code used in any software on the Site to a readable form in order to examine its structure and/or copy or create other products based on (in whole or in part) on this software are prohibited, except where mandatory legal exceptions apply (as provided for by article L.122-6-1 IV of the intellectual property code).
You must not use meta tags or any other hidden text containing the name Aqua by without the specific, prior and written consent of the company.
Aqua by strives to maintain reliable content and despite all the care taken in writing texts and publishing photographs, errors may occur. Aqua by cannot be held liable for direct or indirect damage which could result from the use of the information that the Site presents. Consequently, you acknowledge that you use this information under your sole responsibility and are invited to carry out all necessary preliminary checks.
You declare that you are informed of the intrinsic characteristics of the Internet and in particular of the fact that the transmission of information on the Internet only benefits from relative reliability and that the Internet is an open network where information circulates without protection against the risks of misappropriation, intrusion into a system, contamination by computer viruses, hacking of data, programs and files. Also, it is your responsibility to take all appropriate measures to protect the data, files or programs stored on your system.
You are also solely responsible for the compatibility of your hardware, programs and software or your Internet network with the Site which is designed to work with Internet Explorer software from version 11 and recent versions. Safari, Chrome and Firefox software.
The Site may contain links to other third-party websites, including social networks. Aqua by cannot be held responsible for the provision of these links nor for the content of said third party websites over which Aqua by has no means of control. The decision to enable links is yours and such third-party websites are subject to their own terms of use.
Aqua by cannot be held responsible for access difficulties or temporary impossibility of access to the Site linked to maintenance, disruptions to the telecommunications network or due to a third party.
Only the French language version of the T&Cs is authentic between the parties and may be produced in court. The T&Cs are subject to French law and, in the absence of amicable settlement of any dispute between you and Aqua by, and in the event that you act in a professional capacity, exclusive jurisdiction is attributed to the courts of Paris, including in the event of multiple defendants, warranty claims and emergency procedures.
This Website, accessible at the address www.aqua-by.com, is operated by Aqua by, a simplified joint stock company with capital of 139,733 euros, registered with the RCS of Paris under number 793 052 499, whose head office is located 33, boulevard Saint-Martin – 75003 Paris – FRANCE – (intracommunity VAT: FR 00793052499)
Publication Director contact@aqua-by.com
Accommodation: WP Server, 130 Avenue du Président Wilson, 93100 Montreuil
Creation of the site Matthieu Devaux Web designer
Contact
For any information, please go to our contact page.
The content of the site as well as the course schedules are non-contractual information.
The general structure as well as the software, texts, animated or non-animated images, databases and all other elements making up the aqua-by.com site are the exclusive property of the company Aqua by. Any total or partial use of the aqua-by.com site, any hypertext link to it, without the express prior authorization of Aqua by is prohibited.
The Aqua by brand as well as the logos appearing on the site are protected. Any use of this brand or these logos made from elements of the site, on any medium, for the purposes of promoting products or services, in particular for commercial purposes, is prohibited under penalty of criminal and civil prosecution.
Aqua by – Réaumur
82 Rue Notre Dame de Nazareth, 75003 Paris
Aqua by – Bastille
21 Rue du Faubourg Saint-Antoine, 75011 Paris
Aqua by – Charonne
4 Rue Jules Vallès, 75011 Paris
Aqua by – Boulogne
28 Rue du Fief, 92100 Boulogne-Billancourt
Aqua by – Réaumur
82 Rue Notre Dame de Nazareth, 75003 Paris
Aqua by – Boulogne
28 Rue du Fief, 92100 Boulogne-Billancourt
Aqua by – Bastille
21 Rue du Faubourg Saint-Antoine, 75011 Paris
Aqua by – Charonne
4 Rue Jules Vallès, 75011 Paris
Aqua by Charonne
4 Rue Jules Vallès, 75011 Paris
Shareable subscription
Le sport c’est parfois plus sympa avec ses plusieurs, alors on vous permet d’inviter un +1 à chacune de vos sessions. (session décomptée de votre compte)
Vous aurez l’option de réserver pour 2 personnes au moment de choisir votre session dans la Sanctuary App.
Shareable Session Pack
Le sport c’est parfois plus sympa avec ses plusieurs, alors on vous permet d’inviter un +1 à chacune de vos sessions. (session décomptée de votre compte)
Vous aurez l’option de réserver pour 2 personnes au moment de choisir votre session dans la Sanctuary App.
Postponable sessions
Malade ? En congés ? Ou une semaine trop chargée vous empêche de réaliser votre/vos session(s) hebdomadaire ?
Pas de stress de perdre vos sessions! Les sessions sont reportables jusqu’à 3 semaines après la date où la session est créditée.
Chaque session créditée sur votre compte est valable pendant 4 semaines en tout.
The credit system
The more credits you buy at a time, the lower the individual cost.
85% sessions cost 12 credits.
The number of credits required per session varies between 10 and 16 credits depending on different criteria:
Avec les crédits, vous pouvez bénéficier de tarifs plus bas sur des horaires à moins forte demande.
